We are looking for a talented and motivated Software Support Executive to join our award-winning team. If you have the ambition to work at Sprint Education, you’ll need to be an effective problem solver with a can-do attitude, someone that can work well both in a team and solo. In fact, we're very team driven and on a typical day you'll not only work with our Campus Support team, but also closely with our Software Development Team.
The Software Support role will see you managing the users of our software “Campus”, software that helps organisations connect with and sell to schools and school staff. You’ll play a key role in enhancing each user’s performance and results with Campus, help with any software related questions, and ensure that our users are happy customers.
How the selection process works...
Step 1: Value Add and Logistics
You’ll have a video call with a hiring manager to get to know you and see if you have potential to be a great addition to the team. We’ll also go over things like the benefits we offer and dig into our company culture.
Step 2: Tech Screen
You’ll have a video call with one of your potential teammates to dive into more questions around skills and experience.
Step 3: Take-Home Project
At this stage you’ll receive a relevant take-home project that gives you the chance to showcase your skills.
Step 4: Final Interview
You’ll be invited into Sprint HQ for a final chat, likely to be with someone on our leadership team.
Step 5: References
We ask to chat to two references at least one of them should be a previous manger.
If you are successful, we make you an offer to join our team!
Please note – this role is currently a remote role due COVID-19, and all initial training/onboarding onto the role will be done remotely. Once restrictions ease our offices will re-open and you will have the flexibility to work in/out of the office to suit your requirements.
To View the Perks of the Job Click Here